COMPANY NEWS: Appian (NASDAQ: APPN) introduced in the present day that Pepper Cash, a number one shopper finance firm in Australia is utilizing the Appian Low-Code Platform to assist its Asset Finance Mortgage Origination answer, SOLANA, which has allowed the corporate to develop its enterprise volumes by 70% whereas enhancing efficiencies.
This enterprise progress was achieved by rising the Credit score and Settlements crew’s productiveness, with every crew member now processing 53% extra purposes.
Pepper Cash labored with Appian to develop SOLANA as a market-leading answer for the creation and end-to-end processing of finance purposes for a variety of asset sorts throughout each Client and Industrial asset finance and Novated Leasing.
Pepper Cash’s Chief Data Officer Steven Meek says that SOLANA has enhanced the asset finance software journey for employees, clients, introducers and companions.
“In addition to elevated enterprise volumes, SOLANA’s automation of credit score guidelines, scorecards and conditioning offers our clients with an preliminary approval determination inside minutes of submitting their purposes and a 3rd of purposes are accredited in underneath one minute,” says Mr. Meek.
SOLANA permits introducers to create and course of the mortgage purposes by way of an intuitive UI with built-in controls to align to insurance policies and assist the enterprise course of.
“One of many answer’s key advantages is its suite of APIs, which permits Pepper’s companions or introducers to work together with SOLANA from their very own CRM programs to finish the whole finance journey,” stated Luke Thomas, Regional Vice President APAC at Appian. “This new innovation permits introducers to keep away from re-keying between their very own system and Pepper’s and in addition reduces the coaching required for his or her employees.”
The digital journey SOLANA offers is additional enhanced by digital documentation and e-signing capabilities.
Utilizing Appian’s Low-Code Platform to create SOLANA allowed Pepper Cash to revise its enterprise processes, improve automation and combine varied exterior sources to supply a sooner and extra scalable answer.
“There was a major discount within the time it takes employees to finish their duties, together with validations and controls that assist keep away from errors,” explains Mr. Meek. “This improved effectivity has led to a substantial lower in time beyond regulation necessities of the groups, and SLAs are nonetheless being met although volumes processed are rising.
“Moreover, SOLANA’s workflow helps many beforehand off-system processes that was once managed by emails and telephone calls. The screens and workflows have been designed to go well with the wants of every person position to assist make it simpler to do their job,” he stated.
Pepper Cash has been an business trailblazer since its institution in 2000, and the enterprise was assured that partnering with Appian would give its employees, introducers, and clients a digital journey worthy of one in every of Australia and New Zealand’s largest, most trusted, and award-winning non-bank lenders.
Based on Mr. Thomas, “SOLANA has improved inside efficiencies and allowed Pepper Cash to ship an unparalleled buyer expertise. Appian offered an answer that additionally permits Pepper Cash to react shortly to rising market alternatives by increasing product capabilities and introducing new asset classes.”
Pepper Cash’s SOLANA answer was additionally a worldwide finalist within the 2022 Appian Excellence in Low-Code Awards. The annual awards honour firms main distinctive enterprise transformation packages with low-code applied sciences, with SOLANA being recognised as disrupting its market, serving as a catalyst for a brand new commonplace in how work is completed.
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